Visit our returns page at https://bono.co.uk/returns.
Complete the return form completely.
You will receive a return label in your mailbox within 24 hours.
Print the return label, stick it on the box and take your package to the nearest postal point.
Please note: the costs for a standard return shipment are £9.95/€9.95 including VAT. When you use the return label through BONO, these costs will be deducted from your refund by withholding the amount.
Do you want to return the order yourself?
You can send your return to the following address:
Bono.nl
Borchwerf 5,
4704 RG, Roosendaal
The Netherlands
Please ensure that your order number is clearly stated in the package so that our warehouse staff know which order it is and can process it correctly. If you choose to return the order yourself, you are responsible for any damage or loss during transport. In such a case, BONO cannot be held responsible.
Would you like to request a return label via BONO? Then visit our returns page.