BONO

Return to BONO? Obtain a return label or send back to our address yourself. View here how you can return your order.

How can I return my order?

Return to BONO? Only for unopened & sealed products that are registered within 14 days and returned within 28 days.

Conditions for returns

View the costs of returns here. Return costs are £9.95/€9.95 when using a return label. Free for our fault or damage.

Costs and responsibilities for returns

View your rights and reimbursement scheme here. BONO has a 14-day reflection period. More information? Look further here.

Rights and refunds

If your BONO purchase is damaged, no return is necessary. Email all information within 7 days. Click here for more information.

Received damaged product

Money back? The refund will be made within 14 days of your cancellation notification to BONO. View full information here.

How long does it take before I get my money back?

All about returning orders and receiving refunds.

Returns & Refunds

Chat with BONO

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