Is a product damaged or leaking, or are the softgels stuck together? Contact us. Please do this within 30 days of delivery. After 30 days, we usually can't handle your report any more.
Send us your order number and a photo of the product. You don't need to send the product back.
We'll check your report. You'll get an email with the outcome within 1 working day. Then we'll agree with you in the conversation what happens next: we send the product again or you get your money back.
Haven’t received a product?
See what to do here.